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Returns Policy

We are very reasonable so please contact us with any queries or concerns regarding your order.

Please note we are not required to provide a refund or replacement if you change your mind but that you can choose a refund or replacement of a wine if it has a major problem.

A major problem is defined as:

- a problem that would have stopped you from buying the wine if you had known about it
- a wine that is unsafe
- a wine that is significantly different from the description on our website

Please also note that you can choose to keep the wine even if it has a major problem, in which case we would compensate you for any drop in value.